SHIPPING POLICY

Last Updated: September 17, 2026

At Medline, we ship medical supplies, mobility products, and healthcare equipment to customers throughout Saudi Arabia.

1. ORDER PROCESSING

Orders are normally processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, tracking information will be provided when available.

2. DELIVERY TIME

Standard Delivery: 7–15 business days

Delivery times are estimates and may vary depending on the product, supplier, shipping carrier, customs clearance, and delivery location.

3. SHIPPING COST

Any applicable shipping charges will be shown clearly at checkout before you complete your order.

4. DROPSHIPPING

Some products are fulfilled and shipped directly from our international suppliers. Your order may therefore be shipped from outside Saudi Arabia.

If you purchase multiple products, they may arrive in separate packages and at different times.

5. SHIPPING DELAYS

Delays may occasionally occur due to customs, carrier delays, weather, public holidays, or other circumstances beyond our control.

If your order has not arrived within a reasonable period after the estimated delivery time, please contact us and we will assist you.

6. INCORRECT ADDRESS

Please make sure your shipping information is correct when placing your order. Medline is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

7. DAMAGED OR INCORRECT PRODUCTS

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. Please refer to our Refund and Returns Policy for more information.

CONTACT US

Email: info@medline-sa.com
Website: medline-sa.com

We are committed to providing a reliable and transparent delivery experience for our customers in Saudi Arabia.