PAYMENT POLICY

Last Updated: October 3, 2026

At Medline, we aim to make every purchase simple, safe, and convenient. This policy explains the payment methods we accept and how payments are handled on our website.

1. ACCEPTED PAYMENT METHODS

You can pay for your order using any of the following methods:

  • Bank cards: mada, Visa, Mastercard, and American Express
  • Apple Pay
  • STC Pay
  • Buy now, pay later in installments with Tabby and Tamara
  • Cash on delivery (where available)

The payment options available for your order are shown at checkout and may vary depending on the order value and delivery address.

2. PAYMENT SECURITY

All online payments are processed through secure, encrypted payment gateways. We do not store your full card details on our website.

3. INSTALLMENT PAYMENTS

Installment payments through Tabby and Tamara are subject to the provider’s approval and terms. Any installment plan is agreed directly between you and the selected provider.

4. PRICES AND CURRENCY

All prices are shown in Saudi Riyals (SAR). VAT is applied in accordance with applicable regulations.

5. ORDER CONFIRMATION

Your order is confirmed once payment is successfully received, and you will receive a confirmation email with your order details. If a payment fails or is declined, the order will not be processed until a successful payment is made.

6. REFUNDS

Approved refunds are returned to the original payment method. The time it takes for the amount to appear in your account depends on your bank or payment provider. For full details, please see our Refund and Returns Policy.

7. CONTACT US

If you have any questions about payments, please contact us through our Contact Us page or email us at info@medline-sa.com.