Last Updated: September 17, 2026
Welcome to Medline. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website.
Medline is an online store serving customers throughout Saudi Arabia, offering medical supplies, mobility products, and healthcare equipment. We use a dropshipping model, and some products may be fulfilled and shipped directly from international suppliers.
You agree to use our website only for lawful purposes and not to misuse, interfere with, or attempt to gain unauthorized access to our website or systems.
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, colors, packaging, dimensions, and appearance may vary slightly from the images shown.
All prices are displayed in Saudi Riyals (SAR) unless otherwise stated. Prices and promotions may change without notice. Payment must be successfully completed before an order can be processed.
After placing an order, you may receive an order confirmation. We reserve the right to cancel or refuse an order due to product availability, pricing or information errors, suspected fraudulent activity, shipping restrictions, or other circumstances where fulfillment is not reasonably possible.
Orders are normally processed within 1–3 business days. Standard delivery is estimated at 7–15 business days. Delivery times may vary due to the product, supplier, carrier, customs clearance, destination, or other circumstances beyond our control.
Please refer to our Shipping Policy for complete shipping information.
Some products may be shipped directly from international suppliers outside Saudi Arabia. Products from the same order may arrive in separate packages and at different times.
Returns, replacements, and refunds are handled according to our Refund and Returns Policy. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
You are responsible for providing accurate information when placing an order, including your name, phone number, email address, and delivery address. Medline is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
All website content, including the Medline logo, branding, text, graphics, images, and design, belongs to Medline or its respective content providers and may not be reproduced or used without permission.
Our website may use third-party services such as payment providers, shipping companies, suppliers, and other service providers. Your use of these services may also be subject to their own terms and policies.
To the extent permitted by applicable law, Medline is not responsible for delays or losses caused by circumstances beyond our reasonable control, including customs procedures, carrier delays, weather, technical issues, or other unforeseen events.
Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be excluded under applicable Saudi laws and regulations.
We may update these Terms & Conditions from time to time. Any changes will be published on this page with an updated “Last Updated” date.
These Terms & Conditions are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.
Email: info@medline-sa.com
Website: medline-sa.com
We are committed to providing a clear, reliable, and transparent shopping experience for our customers in Saudi Arabia.
